Professional Services
Bell and Howell’s Professional Services department is committed to delivering the advanced support and educational opportunities you need to succeed and prosper in today’s competitive mailing environment. With online and custom onsite training options, our Professional Services team is prepared to meet the most demanding schedule and budget requirements.
On-Site and More
We have always been more than just a software company. Our commitment to customer service and support sets us apart — and our Professional Services team is dedicated to providing the expertise you need. From online training workshops to customized onsite training, process analyses and more, Bell and Howell’s Professional Services team can assist your company in converting to BCC Mail Manager or BCC Mail Manager Full Service, adapting to postal changes, streamlining your operations and more.
Training Workshops
Bell and Howell offers training workshops that provide new and experienced users alike with instruction appropriate to their level of experience. These workshops can elevate anyone’s BCC Mail Manager "IQ," and help users optimize their use of Bell and Howell's BCC Solutions products. These sessions are offered at the Standard, Advanced and Power Workshop levels. New for 2012, a one-day Automation Workshop has been added to our workshop schedule.
Express Learning Sessions (ELS)
Bell and Howell also offers complimentary Express Learning Sessions, a free series of tutorials designed to optimize your BCC Mail Manager efficiency. ELS events offer high-impact "one-on-one" training in a live, online environment. Sessions are brief (about an hour) and allow you to brush up on specific BCC Mail Manager features without leaving your office.
To learn more about Professional Services, Classroom Workshops or ELS classes please e-mail us or call (866) 326-7081.
"Great class!! Cleared up all of the questions about how to use the software. I would definitely recommend this class to others."
Josh Dalton
PESI Healthcare
– Eau Claire, WI
“I felt that every question I asked I received an answer that helped me. Going through the exercises if I didn't understand something it was shown and helped immediately.”
Michael Kokiel
All Direct Mail
– New Britain, CT
“The amount of information that I received in Bell and Howell’s training is invaluable. Our trainer took the time to answer each individual question and made sure we all understood the question that was being asked as well as the answer that was given. I would definitely recommend this class to anyone who is considering taking the course. It will prove to be an invaluable tool.”
Alex M.
Think Patented Printing Inc.
– Dayton, OH