Postal Perspectives

A monthly article about postal issues by Bell and Howell BCC, LLC President Chris Lien.

January 2012 - Making the Mail More Intelligent

Visibility, predictability and accountability. They are essential to your company’s success and, combined, are the power of the Intelligent Mail® barcode (IMb). Unfortunately, the whole concept of the IMb has been relegated to just that: a barcode; a tracking device. It is so much more than that.

November 2011 - What Can We Expect From the 2012 Rate Adjustments?

On October 18, the USPS® issued the anticipated filing with the Postal Regulatory Commission (PRC) for rate adjustments to market dominant mail and services that, if approved, will take effect on January 22, 2012. This filing calls for a standard Consumer Price Index (CPI) increase, and includes elements that I expected and others that I did not.

October 2011 - USPS Transformation is Necessary for Survival: What Does This Mean?

Postmaster General Pat Donahoe recently addressed the financial difficulties of the USPS®, outlining a broad wish list of things he’d like to see done to combat its slide toward bankruptcy.

April 2011 - Scanning Direct Mailpieces Has Taken on a New Meaning

The USPS® recently announced the launch of an incentive program that will give mailers a three percent discount on mailing jobs that use mobile barcodes (better known as QR codes).

April 2011 - Five-Day Delivery: What Impact Will it Have on Mailers?

On Thursday, March 24, the Postal Regulatory Commission (PRC) released its opinion on the USPS's proposal to move to a five-day delivery schedule by eliminating Saturday delivery.

March 2011 - A New Era for the USPS: A Customer-Centric Approach

Bell and Howell is a company founded on the principal that the customer always comes first. We strive to provide the best customer service in the industry, making sure that we are doing everything we can to help our customers’ operations run as smoothly as possible.

February 2011 - Meeting Customer Expectations in a Rapid-Fire Environment

Technology improves every year, and with those improvements, speed increases. We are becoming accustomed to getting results quickly, and we now expect near-immediate turnaround times for most requests we make.

Chris Lien

Chris Lien

President